These Terms & Conditions (“Terms”) govern your access to and use of the VCL. website and services (the “Site” and “Services”). By accessing our Site and/or purchasing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must stop using the Site immediately and refrain from purchasing or using our Services.
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date (where applicable). Continued use of the Site after changes are published constitutes acceptance of the updated Terms.
VCL. provides a digital service that helps users create a professional cover letter for visa application using a guided form, structured templates, and AI-assisted drafting (“Visa Cover Letter”).
Our Services are designed to support cover letters for:
VCL.’s output is intended to help users present their travel purpose, itinerary, accommodation, funding method, and ties to home country in a clear, professional format.
VCL. provides a writing and document-formatting service only. We do not provide legal advice, immigration representation, or embassy decision-making services. Visa approval is determined solely by the relevant embassy/consulate and depends on many factors outside the cover letter. Therefore:
To produce a strong Visa Cover Letter, VCL. relies on the information you provide. By using the Service, you agree that:
No Liability for Inaccurate Inputs
If you provide invalid, inconsistent, incomplete, or misleading information, the generated Visa Cover Letter may not meet your expectations or visa requirements. VCL. is not responsible for outcomes caused by incorrect user-provided data.
VCL. is designed to deliver your Visa Cover Letter quickly—often within minutes. However, delivery timelines may vary due to technical factors or service load.
Delivery Channel
Visa Cover Letters are delivered via email and/or through the method displayed on the Site at the time of purchase. It is your responsibility to ensure the email address you provide is correct.
VCL. uses structured templates and formatting designed for clarity and professional presentation. Our documents are built using clean layout standards that many users describe as “ATS-friendly” (clear headings, consistent formatting, scan-friendly structure). While visa applications are not typically processed through job ATS systems, these formatting principles support readability and reduce avoidable presentation issues.
Pricing
Pricing is displayed on the Site and may be updated at any time. The price applicable to your purchase is the price shown at checkout.
Payment Methods
VCL. accepts card payments only. We do not accept PayPal.
Payments are processed by third-party payment processors using industry-standard security measures. VCL. does not store full payment card details on its own servers.
This section is the official Refund and Corrections policy for VCL. and applies to all purchases unless stated otherwise at checkout.
No Refund After Document Delivery
Once the Visa Cover Letter has been delivered, no refund will be provided. This is because the service is fulfilled as a digital document created from user-provided details.
No Refund for Incorrect or Inconsistent User Data
VCL. generates the Visa Cover Letter based on the information you submit. If you provide invalid, incomplete, or inconsistent data, no refund will be issued.
No Refund for “Expectation Mismatch”
Our cover letters follow a professional structure and are prepared using advisor-led standards intended for global visa submission. However, personal preferences can vary. If the document does not match an individual’s expectations in style or tone, we can’t provide a refund. If there is a mistake on our end in adding the information that you provided (for example, name, passport details, dates, itinerary, or other form fields), we will update or adjust the same document within
24 hours of delivery. No change in design, template, or format is possible.
No Refund for Visa Rejection
VCL. cannot influence embassy decisions. If your visa application is rejected, no refund will be provided.
Corrections and Updates (24-Hour Window)
If there is a mistake on our end in adding the customer information provided through the form, you
must request a correction within 24 hours of delivery. After 24 hours:
Technical or Deliverable Issues (24-Hour Reporting Requirement)
If you experience a technical issue or delivery issue, you must report it within 24 hours of purchase or delivery attempt (whichever applies). VCL. uses an automated system, and timely reporting is required to diagnose and resolve issues. Technical support is limited to ensuring successful access
and delivery of the purchased document; it does not include design, template, or format changes.
All content, templates, layout structures, branding elements, and website materials provided through VCL. are owned by VCL. or licensed to VCL. and are protected by intellectual property laws.
You may use the generated Visa Cover Letter for your personal visa application purposes. You may not resell, distribute, publicly publish, or commercially exploit VCL. templates or website content without written permission.
You agree not to:
We may suspend or block access if we believe your use violates these Terms or poses risk to the Service, users, or third parties.
The Site and Services are provided on an “as is” and “as available” basis. While we aim to provide high-quality output, VCL. makes no warranties that:
To the maximum extent permitted by law, VCL. will not be liable for indirect, incidental, consequential, or special damages arising from:
In all cases, VCL.’s total liability will be limited to the amount you paid for the specific Service giving rise to the claim, unless applicable law requires otherwise.
Your use of the Site is also governed by our Privacy Policy and Cookie Policy. These documents explain how we handle personal information and how we use cookies (including Google Analytics, Facebook/Meta Pixel, and Google Ads).
We may suspend or terminate access to the Services at any time if:
You may stop using the Services at any time. Termination does not entitle you to a refund except as stated in Section 7.
If you have any questions about these Terms & Conditions, contact us:
Email: support@visacoveringletter.com.
